Patient Testimonials

 

Nurse Rhonda was very easy to talk with and was able to explain a lot of my procedure in the areas where I had questions. She kept me informed of what was happening and what to expect. She kept me updated on the delay. Dr. Berkle was awesome! And please recognize Nurse Ronda.
- Michelle V., October 2019
I would like to thank everyone I talked to. They were all very nice and caring and concerned. What a great place to go to if you have to. My family was impressed by the “old fashioned” ways of respect, manners, and the blessing of you all. Will never forget you all and thank you so much. Love to you all. Please recognize Dr. Sismanis.
- October 2019
Everyone was very courteous and the whole procedure was very professional. I could not have asked for anything more.
- Monroe E., October 2019
Everyone was so caring and made this experience so much easier than I thought it would be. I was so nervous and they put me at ease. Dr. Wornom is the absolute Best! Kind and caring with a great “bedside manner”. Everyone was great!
- Susan T., October 2019
Treatment by doctors and nurses was very pleasant, courteous, and professional at all times!
- Elizabeth H., October 2019
This procedure was done excellent and facility was in great shape. A job well done!
- Kenneth H., October 2019
You all were very professional, kind, efficient, organized, and very clean!
- Lourdes C., October 2019
A very good experience.
- Sandra W., October 2019
Dr. Joshi was wonderful and so was everyone at the facility!
- Lori D., October 2019
Everyone was very patient friendly. The receptionist was very welcoming. Her customer service was superb!
- Nancy W., September 2019
The best outpatient experience I have had to date. Staff was friendly, knowledgeable and efficient.
- Cynthia B., September 2019
Great facility and experience. Dr. Ladosci and all other staff were awesome! My procedure was explained to me at every point before being put under. The staff worked well together and was very caring and professional. My procedure went very smoothly from beginning to end!
- Stephanie F., September 2019
The facility is spotless, welcoming,, very comforting and the staff immediately put me at ease.
- Michael K., September 2019
Exceptionally well run surgical center. Profession and friendly staff who want patients to have a positive experience.
- Margie A., September 2019
Excellent experience. The scheduler was not clarify which facility I was coming to. Drs. Wornom and Houston were great!!!
- September 2019
It would be very hard to single out one person that really put me ease, they all did, each in a different way. I felt their love and comforting faith. Thanks to all.
- Mary H., September 2019
I do not remember the names of all of the people I had contact with, but from the receptionist to each individual I came in contact with before and after surgery, I can’t even begin to say how wonderful they were. I was made to feel comfortable. They went out of their way to please me. Dr. Sismanis explained everything I would be going through, and stayed with me after surgery to make sure I was taken care of . I would highly recommend this group.
- James P., September 2019
Much better than a large hospital. The staff were efficient and very pleasant. Made me feel very comfortable with the procedure. All were great!
- September 2019
Dr. Sismanis and staff, including the check-in clerk, were fantastic! Felt very good about being there. Felt I was well cared for by all. Thank you!
- Katherine C., September 2019
I was very pleased with the facility and will try to schedule future appointments there. The entire staff was wonderful!
- September 2019
Very impressed with facility. Each person I came into contact with was so helpful.
- Alan P., September 2019
I was extremely impressed with each person I came into contact. Everyone was professional, helpful and kind. Very clean!!!
- Patricia P., September 2019
Very comfortable experience. I am happy with the way I was treated, and the results. Dr. Chen is amazing and definitely knows what he is doing. I will never go to anyone else! My post op nurse was wonderful!!!
- Nicole G., August 2019
This was a most positive experience. Everyone was respectful, friendly and professional. Everyone introduced themselves and told me what they were going to do. I was pleasantly surprised to see Dr. Michaelson again, he’s not only an awesome person but an excellent anesthesiologist. Everything went smooth. Special thanks to the unsung heroes who never get the credit they deserve, the OR crew. All worked together like a well oiled machine. Rhonda puts in a painless IV.
- Nancy P., August 2019
This was a most positive experience. Everyone was respectful, friendly and professional. Everyone introduced themselves and told me what they were going to do. I was pleasantly surprised to see Dr. Michaelson again, he’s not only an awesome person but an excellent anesthesiologist. Everything went smooth. Special thanks to the unsung heroes who never get the credit they deserve, the OR crew. All worked together like a well oiled machine. Rhonda puts in a painless IV.
- Joan M., August 2019
My nurse was wonderful. Rhonda inserted the IV with no pain into my vein, which is not normal. Hit it the first time and it had little bruising, which is again not normal. She was kind, professional and the best I could ask for. Please recognize Rhonda with a 10+.
- Joan M., August 2019
was treated very well. Love that my procedure was done at the appointed time. At first I was distressed because I did not see a call bell as I waited. My good nurse Rhonda pointed it out to me. Rhonda was especially nice!
- Ann S., August 2019
I was treated with kindness, respect and understanding by everyone I encountered. I would recommend Dr. Hubert to anyone! His bedside manner is top notch. He makes an effort to connect with his patients personally, while providing the most professional and experienced care. Please recognize Dr. Hubert!
- Kirsten O., August 2019
Absolutely the best. The staff was wonderful, and the operation was very easy. Please recognize Dr. Sismanis and his team.
- Pam N., August 2019
I am very impressed by staff at this facility. I got the best possible care from the receptionist, nurses, (Janet and Trish) and doctors. Everyone was caring and made sure I understood everything being done. Thanks for a good experience. Please recognize Janet and Trish.
- Sonia S., August 2019
Best experience for this procedure. A very warm and caring staff.
- A. F., August 2019
I was extremely nervous, but was put at ease from the very beginning. Your entire staff was exceptionally kind, attentive and sensitive to my feelings!
- Kathleen M., August 2019
The facility was clean and comfortable. They kept me warm and were very respectful. The best surgery experience I ever had. I especially liked Dr. Houston. Very friendly. Dr. Sismanis is the man. They were all very nice.
- Janet J., August 2019
West Creek Surgery Center is amazing. Everyone who helped me throughout the process was so kind and patient. They made me feel at ease.
- Andrea S., July 2019
Staff and timing were exceptional. Clean and well organized procedure. I found it to be the best. The prep nurse was very friendly and considerate.
- Gail Y., July 2019
I appreciated the care I got from all of the staff. Please recognize Dr. Ladocsi.
- A. S., July 2019
The doctor and his nurses were very kind and sympathetic to my nervousness and explained my procedure to help comfort me. I received a phone call the day after surgery to inquire of my recovery.
- G. V., July 2019
Please recognize Nurse Janet.
- Brian A., July 2019
From the time of entering the door until leaving, this was the best experience, most helpful staff and nurses I’ve ever experienced. Dr. Manetas was/is the best!
- Joyce W., April 2019
Amazing experience! Everything ran on time. All individuals tending to me were professional, efficient, friendly and helpful. I was so impressed with the facility and extraordinary staff. They could not have been better! Please recognize Diedra
- Mason L., April 2019
Everyone was very courteous and polite. I knew what to expect as everyone explained what they were doing and why. Excellent staff! Please recognize Nurse Caroline.
- Beatrice S., April 2019
Overall, it was a positive experience. The staff could not have been more pleasant, and at the same time professional. Please recognize Nurse Rhonda, and Diedra (reception).
- Ruth B.
From the beginning with the check-in the receptionist was very pleasant(not to mention it was an early check-in time) and courteous. Then OR to the Pre-op nurses and staff that were as well very courteous and gave me comfort about the surgery. The anesthesiologist explained his process in an informative manner. Dr. Ladosci came by prior to surgery and explained his plans once again with comfort all would go well. The recovery team was excellent in preparing me for my discharge, my extended family were kept informed of the process at all times. Please recognize Dr. Ladosci and the entire staff a WCSC.
- Cheryl A., April 2019
Everything about my eye surgery went well. I could not have asked for a more caring and attentive staff. Thank you again.
- Gloria R., April 2019
Great experience. Entire staff was great! The anesthesiologist was very descriptive and took his time explaining. The front desk person was very polite and friendly. I would definitely recommend to others.
- Edward P., April 2019
The entire staff was caring, considerate and professional. Pleas recognize Nurse Janet in pre-op, she went over and above to explain and reassure. A true professional!
- Gail B., April 2019
Dr. Ladosci is a top notch Dr. He told me about the procedure and what to expect. The facility was great and everyone there was very nice to talk to. The receptionists and nurses were great.
- Peggy L., April 2019
Excellent facility. Very polite staff. Exceptional nurses and anesthesiologist, and wonderful doctor (Keate). Please recognize nurses Rhonda and Beth.
- Sharon P., March 2019
Please recognize Rhonda, Janet, Amanda, Gina, Deidre, and Dr. Houston. They were all very nice, sweet, helpful and kind. One of the best experiences I have had in a hospital setting. I was in and out so fast, no waiting at all. The whole staff was just wonderful!
- Terri D., March 2019
My experience was exceptional. The check-in process was easy. My nurse, Rhonda, was kind and efficient. She even asked where I would prefer my IV! Dr. Sheehan had a great smile, was very thorough and put me at ease. The CRNA Janine Gibbons, was also top notch. I had a pleasant experience and would come back! Also Rhonda got me ready and discharged me. I loved that.
- March 2019
The staff and everyone was excellent!
- Artie C., March 2019
Everyone was so kind and helpful and helped to relieve my anxiety.
- Vicki P., March 2019
I would highly recommend this facility to everyone, even my daughter was impressed by how courteous and caring the members of the staff and team were from registering through dismissal! Thank you for a very easy endoscopy experience!
- Cathy B., March 2019
My experience at West Creek Surgical Center was wonderful. From being greeted at the front desk, to a seamless check-in, pre-op preparation with detailed, straightforward procedural information; and caring, professional nurses, anesthesiologists and surgeon. The overall quality of care that I received was top notch. I cannot highly recommend it enough! Thank you. Please recognize Dr. Stanwix.
- March 2019
I was very pleased with all stages of my care, from the initial consultation to discussing the fees, to my pre-op review, to my surgery, to my post-op review. Thank you for taking such good care of me in all of these phases!
- Cherry S., February 2019
Was very pleased with this experience. Dr. Ladosci, Dr. Michaelson, and all of the nurses were very attentive!
- Martha P., February 2019
Very well done. Everyone was very nice and professional. The facilities were impressive. Please recognize Diedre, Caroline, Dr. Houston and Dr. Manetas.
- Dan T., February 2019
I was very reluctant about the surgery, but the doctor, the staff, the facility staff and the nice receptionist assured me and I felt comfortable.
- February 2019
I loved working with Dr. Joshi, the procedure went great.
- Emma S., February 2019
Excellent facility. Everyone was really good.
- Roger O., February 2019
Very pleased!
- Nathan B., February 2019
Great staff from check in through Pre-op and to Post-op.
- Shannon G., February 2019
If I should need ambulatory/outpatient surgery again, I would want to have it at this facility, or I would have no qualms about having it here. Things went smoothly and I was treated well.
- Lou B., February 2019
All were very professional and informative. They kept me comfortable and had me in my car to go home in a short time. I appreciated the anti-nausea medicine given, since I did not get sick. Rhonda is awesome!
- Roger J., February 2019
I had a very positive experience. I was made to feel very safe and in caring hands. Please recognize everyone equally.
- February 2019
The staff and anesthesiologist at West Creek were phenomenal! I honestly could not say enough good about them all. From the check-in to the end, everyone I encountered were friendly and courteous. Dr. Stanwix, hands down, is the best surgeon. I wish I could remember everyone’s names. A Big thank you to my nurse, the anesthesiologist, the front desk lady, all deserve to be recognized!
- Jamie K., February 2019
We had a great experience with West Creek. The staff was very friendly and the nurses were amazing. The nurse in the recovery room was outstanding. She went above and beyond.
- John P., February 2019
I have never had a surgery that was as smooth and painless, every part from check-in to discharge. Wonderful staff. I would do it all again.
- Patricia M., February 2019
Wonderful experience with the facility, staff and procedure itself. Thank you!
- Tisha G., January 2019
Very professional and caring staff. Procedure went well.
- Larry P., January 2019
The center is so convenient and close. Nice to have available in the West End. The team assisting my doctor were exceptional.
- January 2019
Everyone was helpful and made the experience great.
- Charles P., January 2019
Very professional. Beautiful and comfortable office. Friendly and courteous. Dr. Chen was great!
- Vernon B., January 2019
It was heartwarming to experience the care I received before, during, after procedure, and upon returning for the follow up. You have a facility to be proud of. Everyone was exceptional! It was hard to pick just one person!
- January 2019
I would like to thank everyone so much for the efficient and painless way my surgery was performed. The staff was very kind and caring. All of your personnel are very professional and friendly. Please recognize Amy, Rhenna, Dr. Houston, Rae Plageman and Dr. Issac Wornom.
- Jean H., January 2019
From check-in to discharge, the entire process was very efficient and all personnel were very attentive, polite, and caring. A well run operation! Jeanette, who prepared me, was a very good “first impression”, and efficient at her responsibilities.
- Jean H., January 2019
I loved my doctor and the rest of the surgery center staff. All were very courteous and attentive, and were very pleasant as well as easy to talk to.
- Christi, January 2019
Best surgery experience ever.
- Phillip F., January 2019
Dr. Bansal kept me very well informed throughout the surgery. For knowledge is comforting. Big thanks to the entire staff for the ease of everything. Nurses rock!!
- Paul S., January 2019
Did not know what to expect. My fears were unfounded! A great experience. Looking forward to having the other side done. I did not know how bad my eyes were until I had surgery.
- Marsha M., January 2019
Best treatment I ever had.
- Ann W., January 2019
Dr. Sismanis did a wonderful job on my eye lids. Healing has progressed well. Thank you very much. The nurse who did the discharge was very thorough and explained the after affects of the surgery.
- J. E., January 2019
Dr. Ladocsi is very knowledgeable and professional. He doesn’t waist time, but never makes you feel rushed, or that there’s too many questions. He is honest, and I find that refreshing. He will tell you what would be his best recommendation for you, specific to you, but you have the ultimate decision. I highly recommend.
- Paula S., January 2019
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